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Our KYC Terms
Terms of ordering.
Short and plain: how an order works, what you pay, what happens on delivery, and what we do if an account does not work as described.
Ordering and payment
There is no checkout on this site. You pick a listing and confirm the order directly with our team on Telegram or WhatsApp. Prices are one-time, in USD, as shown on the listing. Payment is arranged directly in chat after you confirm the details — do not pay anyone who contacts you first claiming to be us; our only channels are Telegram @zvccshop1 and WhatsApp +1 902 700 0146.
Delivery
Delivery details arrive in the same chat once your order is confirmed. On arrival, log in from your normal device, change the password, set your own recovery details, and set up two-factor authentication where the platform supports it. Save the delivery details somewhere safe — we cannot recover credentials you lose after delivery.
Replacements and refunds
If an account does not work as described when it arrives, message the team in the same chat with what happened. We review every report and look into a replacement or a refund for that order. A replacement or refund does not apply when an account stops working because of how it was used after delivery — for example, logging in from a flagged device, sharing the credentials, or breaking the platform's rules.
Your responsibility
You are responsible for using the account within the platform's rules and the laws that apply to you. We are not the platform that issued the account, and we cannot control what a platform does to an account after delivery. Prices, availability and listings can change; the listing at the time you confirm your order is what applies.